Course Overview

This course is designed to help learners develop the communication skills needed to work effectively in today's digital workplace. Participants will learn how to communicate professionally using email, instant messaging, video conferencing, collaborative platforms, and social media while maintaining good digital etiquette, data security, and professionalism.

Duration: 20–30 Hours (Flexible)
Level: Beginner to Intermediate
Delivery: Online / Classroom / Blended Learning

Course Modules

Module 1: Introduction to Digital Communication

Module 2: Professional Email Communication

Module 3: Workplace Messaging and Collaboration

Module 4: Virtual Meeting Skills

Module 5: Collaborative Digital Tools

Module 6: Digital Productivity